How to work with Alexa Echo?
1: Tap "Skills" in the Alexa App, then search your App.
2: Choose and click "ENABLE" to enable the Skill.
3: Come to the link page of the account. Type in your App account and passwords, don't forget to select the right area.
4: Click "Link Now" to link your App account.
5: Call Alexa voice control your named device
How the smart light bulb to connect your WiFi ?
- Download the App, please scan the QR code on User Manual/Package to download it
- Make sure your Wi-Fi is 2.4GHz. Turn on and off the bulb 3 times to switch the bulb to AP Mode (Recommended)
- Click "+" to add a device, select the Lighting (Wi-Fi) to connect
- Select a Wi-Fi network and enter the password of the network
- Name your bulb with English words only
- Only support 2.4GHz Wi-Fi
- During the setup, please ensure that the phone and the smart bulb are in the same Wi-Fi environment, and the Wi-Fi connection distance is 50ft. Near the bulb to your phone while connecting.
- Always check if your Wi-Fi signal is good
- If steps failed, please unscrew the Alexa light bulbs and follow the App connection steps to reconnect them.
- Smart light bulbs don't work well with old dimmer switches, it will make the smart warm white light bulbs flicker.
Estimated deliverv time is 3-5 business,Once an item has been shipped, you will receive a shipment notification email.
Amazon functions as our logistics partner to ship out Gosund products. They will choose the carrier that they think works best for our customers.
If your ordered more than one item. We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product.
Return and Exchange Policy
If your order has been processed,we provide return and refund service under the following conditions
1. Please contact our customer service within 14 davs upon receivina the packaae if you wish to return items (date of arrival accordina to trackina information)
2. Returned items must be unopened and in good condition.
3. We do not accept items that are damaged, opened, used, or expired. It is the customers' responsibility to cover the return shipping cost.