Frequently Asked Questions
1. Does it need a neutral line? How could I know whether there is a neutral line？
Yes， it needs the neutral line.
The best way is to check the actual wires in the switch box， the neutral line is often going to be colored white, but it also may be other colors.
If there are multi-gang switches, that has a much higher likelihood of having neutrals, no matter what year.
If there is a wall outlet near the switch, most likely that switch box has a neutral.
If your house was built in the mid-1980s or later, there is an excellent chance that you have neutral lines in the box.
2. What is the difference between the single-pole switch, dimmer switch, and the 3-way switch.
First, all the Gosund smart switches no need for the smart bulb, they could make the ordinary bulb, lamp, and light to be smart.
The single-pole switch is designed to turn on/off the light at only 1 place, but could not change the speed or brightness.
The dimmer switch is designed to turn on/off the light at only 1 place, besides, it also could control the speed and brightness.
The 3-way switch is designed to turn on/off the light at 2 places or 1 place, but could not control the speed and brightness.
3.I have a dual wifi router, How could I use it?
The smart switch need 2.4Ghz Wi-Fi only, not suitable for 5Ghz
If it broadcast only 1 signal, you will need to go to the Wi-Fi management and create a 2.4Ghz Wi-Fi signal first, choose it and enter the password.
If it is broadcasting both signals, the 5G signal will be ignored. You’ll just choose the 2.4Ghz WIFI and enter the password of it.